Questions
Frequently asked, honestly answered.
Estimates
Is the estimate really free?
Yes. Requesting an estimate costs nothing and places you under no obligation.
Is the online request a quotation?
No. Your request describes the project so we can understand it. We review every request personally, usually confirm the details with a short visit, and then send a written estimate.
What if I don't know my room measurements?
That's fine — skip them. Approximate sizes help, but we confirm everything before preparing your estimate. Photos are often more useful than measurements.
How quickly will you reply?
We aim to reply to every request within one business day. If your project is urgent, please call us.
Why do you ask for photos?
Photos show us the condition of walls, ceilings and trim, the height of spaces and any repairs needed — so the conversation that follows is more useful for you.
The work
Do I need to be home while you paint?
Not necessarily. We agree access, working hours and any household arrangements with you before the work begins.
Can you help me choose colours?
Tell us in your request if you would like help with colour, and we'll talk it through with you before the work is scheduled.
Who supplies the paint?
We can supply paint, or discuss using a product you prefer. The products and sheens for your project are confirmed in writing in your estimate.
About us
Who is Sahira Painting?
Sahira Painting is the residential painting service of SecuReno Inc., an Ottawa renovation company.
Which areas do you serve?
We currently work in Ottawa and the surrounding communities listed on our service-area page. If you're nearby but not listed, ask us anyway.
Free cleaning offer
How does the free cleaning after a paint job work?
When we finish painting your home, you receive a one-time client code. Use it to book a whole-home Standard clean with Sahira Cleaning within 7 days after your painting job ends, at no charge.
What does the 10% off handyman offer cover?
Any SecuReno handyman job, big or small. Mention your Sahira client code when you book.
Is the offer available for commercial painting?
The free clean is for home painting jobs. If you're planning a commercial project, ask us and we'll tell you what we can offer.
Free, no-obligation estimates
Still have a question? Ask us directly.
We reply to every estimate request within one business day.
